We work with our panel leading retailers to find you a competitive deal for your business, then do all the legwork on the spot so you start saving, fast. By using Zembl there is no need to sit there for hours comparing different plans on different sites. We’ll compare multiple plans in minutes and present you with the best options for you to save. If you decide to switch to the more competitive plan from our panel of retailers, we’ll handle all the paperwork for you. Nothing more for you to do but enjoy the savings.

No. Zembl offers customers a free – and obligation-free – energy comparison service to identify energy savings for your home or business.

For small businesses and residential, a free energy comparison can be done within a few minutes. For commercial and large businesses we will work with you to structure the right deal for your needs.

When switching your energy supplier, we ask to see a copy of your bill to ensure that we quote you the correct energy prices. Your energy bills tell us everything that we need to know to help us make your bills cheaper.

Your energy bill will show us a unique National Meter Identifier Number (NMI) which we use to confirm what kind of meter you have, which supply area you are in and what kind of energy user you are. This helps us to quote you the correct energy prices and ensure that we advise you appropriately for which energy supplier to switch to.

No. You are under no obligation to accept the offer we present to you.

Not only do we aim to make switching gas or electricity supplier cheaper, we also want to make it easier for you. As such, if you decide to switch energy supplier, Zembl will contact your chosen new cheaper supplier for you and it is them who will inform your current provider that you will be switching.

No, the company that physically supplies your gas or electricity will not change, they are known as the distributor and they look after the maintenance and reliability of the electricity. Only your retailer may change, the retailer is the company that bills you.

No, all faults are treated equally and are handled by the distributor who manages the network.

Yes, typically there are two types of energy contracts available: standing contracts and market retail contracts, however for the majority of retailers, there are $0 or very small early termination fees if you want to exit the contract at any stage.

Market contracts are almost always cheaper than the default offer, so it pays to review your energy rates every 2 years to ensure you stay on a competitive rate.

Your electricity usage is measured in Kilowatt Hours (KWh) and your gas usage is measured in MegaJoules (Mj).

For each unit of energy usage your supplier will have a specific charge. The charges will vary depending on the total amount of energy that you use during the course of the year. Some charges also apply depending on the time of day that you use your energy, depending on which energy tariff you are on with your supplier.

Our energy saving experts at Zembl have access to all the analytical tools they need to understand your energy costs. So when you speak to us, we can see how your energy usage compares across our range of suppliers to ensure that we put you on the cheapest tariff available.

Yes. Zembl can organise business and residential new connections. We do all the legwork including finding you the most competitive deal from our panel of leading Aussie retailers. No hassle, no worries.

Do it For You (DiFY) is a free service that is here to help you stay on competitive energy rates, saving you time and money, again and again. Two months before your contract is about to expire, we’ll conduct a free energy review to make sure you continue to have access to the most competitive plans.  

We will send you our recommendations and ask you to pick your preferred option. There is no obligation to accept and you can choose to opt out of DiFY at any time.

Once accepted we switch you on the spot.  We’ll notify your supplier and set you up on the new plan. There’s nothing more for you to do, we take care of everything else.

Zembl receives an introductory fee from the retailer that wins the customer. This could mean a new retailer or if we keep you with your existing retailer on a better deal.