Energy education

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December 1, 2025

How to keep comfort high and bills low in services and personal care

Salons, clinics, gyms, and service providers run long hours with hot water, HVAC, and specialised equipment. Energy use adds up fast. This guide defines small–medium and large operators, lists the main challenges, links to case studies, and answers common questions for services and personal care.

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What is a small or medium services and personal care business

Small operators that rely on long hours and equipment such as HVAC, hot water, washers/dryers, and treatment devices, but do not need complex procurement.

Common examples

  • Hair and beauty salons
  • Allied health clinics and dental practices
  • Gyms and fitness studios
  • Laundries and self‑service wash facilities

Typical profile

Quarterly bills, time‑of‑use tariffs, and quick savings that do not disrupt bookings or service quality.

What is a large services and personal care operator

Larger multi‑site providers with higher, sustained loads and longer operating hours. These operators benefit from structured procurement and a portfolio energy strategy.

Common examples

  • National gym or clinic networks
  • Multi‑site salon brands
  • Large laundries or commercial wash facilities
  • Corporate wellness facilities and campuses

Typical profile

Monthly billing, interval metering, demand charges across sites, and procurement via tender to secure competitive rates over 1 to 5‑year terms aligned to risk appetite and contract goals.

Challenges for small and medium businesses

  • Hot water, dryers, and HVAC driving high usage
  • Bills that swing with season and trading hours
  • Limited time to compare plans and understand fees
  • Ageing equipment that wastes energy
  • Comfort and hygiene requirements that raise load

How Zembl helps

Energy bills, Energy insights, Energy solutions: we compare and secure competitive rates, analyse usage, and help implement efficiency actions with minimal disruption.

Challenges for large operators

  • Managing energy across multiple sites and long hours
  • Aligning contract end dates and network charges
  • Balancing customer comfort and hygiene with cost control
  • Limited visibility of usage by site or service area
  • Limited internal resources to run tenders and manage rollovers

How Zembl helps

Procurement strategy and usage insights tailored to multi‑site portfolios. We coordinate onboarding and keep contracts on track.

Two recent success stories

Brown Sugar Rozelle: $725 energy bill savings

Hospitality and personal care crossover site that reduced annual costs through a clear comparison and a better‑fit plan.

Chemist Warehouse – Chempro Pharmacy Group: $116,000 annual savings

Multi‑site pharmacy network cutting costs with a tailored, portfolio‑wide energy approach.

FAQs for services and personal care

Where is energy used most in personal care businesses?‍

Energy is mainly used for lighting, heating, cooling and equipment such as hair dryers, wash stations, treatment machines and hot water systems. These items often run for long hours, which increases overall usage.

Why do energy bills change throughout the year for salons and studios?‍

Seasonal heating and cooling have a major impact. Salons and wellness studios use more air conditioning in summer and more heating in winter, which increases electricity usage and contributes to higher bills.

How can small salons and beauty studios reduce their energy costs?‍

Small studios can reduce costs by comparing plans regularly, managing equipment usage, switching off appliances between clients, upgrading lighting, reviewing contract terms and adjusting HVAC settings for efficiency.

What drives high energy usage in multi-site personal care operators?‍

Large operators experience higher usage due to extended opening hours, multiple treatment rooms, hot water demand and HVAC systems covering larger spaces. Running several high-load appliances at once can also increase demand charges.

How can personal care operators improve energy efficiency across locations?‍

They can align contract end dates, benchmark usage by site, upgrade older equipment, adopt efficient lighting and manage HVAC settings. Using energy insights to identify peak periods helps reduce both consumption and operating costs.

Talk to a Zembl energy expert

We help services and personal care businesses act with confidence. Send your latest bill or data and we will get your comparison underway today.

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