Multi-site business energy, made simple

The small energy market for SMEs (small and medium-sized enterprises) typically includes businesses consuming under 100,000 kWh of electricity or spending less than about $2,500 monthly on energy. Bills for these customers are usually sent quarterly.

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On the other hand, the large energy market for C&I (commercial & industrial) businesses consists of those using over 100,000 kWh per year or spending more than about $2,500 a month. In NSW, VIC, QLD, and ACT, a C&I business is defined as one that consumes more than 100,000 kWh annually. In SA, this threshold is set at over 160,000 kWh per year, with bills always issued monthly.

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What sets small business (SME) energy customers apart from large business (C&I) customers is that the large business customers can participate in, or qualify for, the wholesale energy market, enabling them to secure forward purchasing at better rates.

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To figure out where you stand, simply check your energy bill. With this information, you should have no trouble determining if you've received a SME or C&I energy bill.

Multi-site business energy management is the coordination of energy contracts, billing, and usage across multiple business locations under a single, structured approach.

Multi-site energy procurement is designed for businesses operating across several locations that want centralised contracts, simpler billing, and consistent pricing across their sites.

Multi-site energy is managed as a portfolio rather than individual sites. This allows for coordinated procurement, contract oversight, and better control across all locations.

In many cases, yes. Multi-site procurement can allow sites to be grouped under a coordinated contract structure, depending on usage and retailer requirements.

Billing can be structured to suit how your business operates, including consolidated billing or centralised management, reducing admin and complexity.

Yes. Multi-site energy management is particularly useful for businesses adding new locations, as contracts and sites can be managed centrally.

Zembl supports site onboarding, changes, and closures, ensuring contracts and billing stay accurate as your portfolio evolves.

No. Zembl is paid by the retailer. There are no direct fees for your business, and you only proceed if the solution suits your needs.

It's generally a good idea for businesses to periodically check their energy contracts, particularly when they receive a price change notification or their circumstances change. A reviews allows you to confirm your current contract terms remain suitable and meet current business needs, without necessarily changing providers.