SME Multi Terms and Conditions

Terms and Conditions

  1. All figures presented within this report are inclusive of GST unless otherwise stated. Rates marked with “**” are exclusive of GST.
  1. This report provides an analysis of each site's forecasted energy costs, based on proposed electricity and gas rates and usage data. Energy usage can be estimated based on customer invoices and meter data provided and customer usage profiles. These methods are used to estimate the sites future costs under current market conditions.
  1. This report provides an analysis of forecasted energy costs, based on proposed electricity and gas rates and usage data. Energy usage can be estimated based on customer invoices and meter data provided and customer usage profiles. These methods are used to estimate the portfolio's future costs under current market conditions.
  1. To ensure consistency in comparisons, all cost analysis have been calculated on an annualised basis. For sites impacted by recent or upcoming rate changes, current costs have been calculated using rates applicable at the time of tendering, which may differ from historical rates.
  1. Annual cost forecast figures are provided for pricing comparison purposes only and should not be relied upon for budgeting or financial planning.
  1. Forecasted energy charges are based on assumed or historical usage profiles, including the allocation of consumption across time of use periods. Actual bill costs will vary depending on your usage and the timing of energy consumption, and may also be subject to changes from your distributor, including network tariffs and charges. As a result, differences between forecasted and actual charges may occur and should not be interpreted as discrepancies in retailer pricing.
  1. Demand charges within this report have been normalised to a kW/day metric to enable consistent comparison across retailer offers. Retailer and distributor billing methodologies may differ, including the application of demand charges in kW or kVA. Actual demand charges will depend on peak demand levels, maximum demand intervals, and power factor (where applicable), and may also be subject to changes imposed by the distributor. Variances between forecasted and actual charges may therefore occur.
  1. The tender does not represent all retailers or available offers in the market. Retailer and plan availability may vary based on geographic location, distribution network, metering configuration, and site characteristics. Market availability is subject to change and may vary over time. For further information, please refer to: zembl.com.au/availability-of-energy-providers
  1. As between Zembl and the client, ownership of all intellectual property rights in this report and any related materials produced by Zembl ("Report Materials") will at all times vest, or remain vested, in Zembl upon creation. To the extent that ownership of such intellectual property rights does not automatically vest in Zembl, the client hereby assigns all such rights to Zembl and agrees to do all things necessary to assure Zembl's title in such rights. Zembl grants the client a non-exclusive, revocable, royalty-free, non-sublicensable and non-transferable licence to use the Report Materials solely for the client's internal energy procurement purposes as contemplated by this agreement. The client must not reproduce, distribute, or disclose the Report Materials to any third party without Zembl's prior written consent.
  1. For further terms and conditions, visit: zembl.com.au/terms-and-conditions

Comparison Report Definitions

The below definitions are provided to support interpretation of the tender results and ensure consistent understanding of key terms used throughout this report.

Contract term

The duration of the existing or proposed energy agreement, expressed in months, during which the agreed terms apply.

Current spend

The total cost of energy based on your current base rates and discounts at time of comparison, typically annualised for comparison purposes.

Discount applied

The reduction applied to the retailer’s base energy rates to determine your final energy cost.

Discount types

The structure of how discounts are applied to energy rates. This may usage and/or supply discounts.

Current base rate

The underlying energy rate (before discounts) under your current contract, typically expressed in cents per kWh.

Current discount rate

The percentage discount currently applied to your base energy rate to calculate your current annual energy costs.  

Usage (kWh)

The total amount of electricity consumed over a given period, measured in kilowatt-hours (kWh), and used to calculate overall energy usage.

Demand charge

The highest level of electricity usage at a point in time during a billing period, used to determine demand charges. It is typically measured in kilowatts (kW) or kilovolt-amperes (kVA), depending on the tariff.

Cost per annum

The total estimated cost of energy over a 12-month period based on usage and applicable rates.

Proposed base rate

The retailer’s energy rate under the proposed contract, before any discounts are applied.

Proposed discount rate

The percentage discount offered by the retailer on the proposed base rate to determine the final energy price.

Estimated cost per annum

The projected annual energy cost under the proposed offer, based on calculated annual usage and proposed pricing.

Sites tendered

The total number of customer sites included in the tender process.

Site coverage

The proportion or number of sites for which a retailer has provided pricing, relative to the total sites tendered.

Quote valid until

The date until which the retailer’s pricing offer remains valid and can be accepted before it is ineligible.

Annual cost forecast

An estimate of current annual energy costs based on annual usage and current pricing.  

Variance vs. Current spend

The difference between your current annual energy costs and the estimated costs under the proposed offer, typically expressed as a dollar value and/or percentage.

Roll-in/Roll-out

Refers to the volume of sites and/or load that can be added in or removed from the contract over time. “Roll-in” applies to the addition of new sites and/or load volume, while “roll-out” refers to sites and/or load exiting the agreement.

Exit fees

Charges that may apply if a contract is terminated early or if sites are removed from the agreement before the end of the contract term.

Incumbent sites

Sites currently supplied by the existing (incumbent) retailer prior to tender.

% of sites saving

The percentage of sites expected to achieve a cost saving under the proposed offer compared to current pricing.