How commercial electricity rates are set, including price per kWh and how costs are applied across your usage profile.
The length of the contract and the level of certainty it provides for budgeting and planning.
How and when your business uses electricity, including peak demand and operational patterns.
How pricing performs over time and how well it aligns with your budget expectations and commercial preferences.



The small energy market for SMEs (small and medium-sized enterprises) typically includes businesses consuming under 100,000 kWh of electricity or spending less than about $3,000 monthly on energy. Bills for these customers are usually sent quarterly.
On the other hand, the large energy market for C&I (commercial & industrial) businesses consists of those using over 100,000 kWh per year or spending more than about $3,000 a month. In NSW, VIC, QLD, and ACT, a C&I business is defined as one that consumes more than 100,000 kWh annually. In SA, this threshold is set at over 160,000 kWh per year, with bills always issued monthly.
What sets small business (SME) energy customers apart from large business (C&I) customers is that the large business customers can participate in, or qualify for, the wholesale energy market, enabling them to secure forward purchasing at better rates.
To figure out where you stand, simply check your energy bill. With this information, you should have no trouble determining if you've received a SME or C&I energy bill.
Commercial electricity rates are influenced by usage volume, load profile, contract length, timing of procurement, and wholesale market conditions.
Commercial electricity pricing can change frequently due to market movement. That is why contract timing and procurement strategy are important.
There is no true average. Commercial electricity bills vary significantly depending on consumption, industry, and operating hours.
Energy efficiency measures, operational changes, and better visibility into usage can help reduce consumption and manage costs over time.
Fixed-rate contracts provide price certainty over the agreed term, supporting budgeting and protecting against market volatility.
Simple explainers to help you understand how energy works.